Enjoy FREE SHIPPING ON ALL ITEMS!
DELIVERY CHARGES AND SHIPPING RATES
Orders to contiguous United States are qualified for free ground standard shipping. Some items, due to is size, might need to be shipped as LTL with a common carrier (FEDEX, YRC, ABF, FEDEX ECONOMY OR PRIORITY, AAA COOPER, ETC), rather than a express or packaging carrier (FEDEX GROUND, UPS, USPS). For orders less than the "free shipping" threshold, for example 2nd day or next day options, ZEN has negotiated incredible shipping charges, for the benefit of our customers.
HOW LONG DOES IT TAKE
Stock items are dispatched from our warehouse, within 2-3 business days. Some out of stock, or special items, have longer transit times, since they might be coming from overseas, we will do our best to comply with the specified dispatch and transit times. For US transit times, it will be safe to assume a 2 to 6 days transit time, approximated. standard transit times are not guaranteed, unless an expedited option is needed. Our logistics department will be happy to discuss expedited options, at your request. please contact firstname.lastname@example.org for more information about quicker delivery options.
SHIPMENTS OUTSIDE THE UNITED STATES
We ship to Canada, but we don't currently ship directly to other countries. However, if you are located in another country, and would like to purchase our products, we'll be glad to talk to you about possible options. We will also coordinate with your designated Freight Forwarder, in order to deliver our products to them. Please note, that, warranty, refunds, or returns, may not be applicable on these international transactions. please contact our representatives at email@example.com for further options.
Some of our products may require assembly. While they are crafted with a lot of design and simplicity in mind, we understand, sometimes you you just want to sit back, relax, and have an specialist help you assembling or installing your new product at home. Depending on the areas, we might offer "white glove" services through third parties and affiliated partners, in order to expand our service reach to our valued customers. we will be glad to discuss some options, please contact us at firstname.lastname@example.org.